Organizational change doesn't have to be a disaster. โ
Break through resistance and earn the team's trust.
Here's how ๐
Clear, consistent communication during change?
It's a superpower I'm still learning to master.
I witnessed major projects crash and burn.
And I have made my own mistakes. ๐ฃ
The truth is, finding the right tone and reaching everyone isn't easy. What's easy is falling in these pitfalls:
โ ๐๐ป๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐๐น๐ฎ๐ฐ๐ธ๐ผ๐๐๐: Confusion and resistance are built when information is not shared. Early updates may not be perfect but bring more trust than silence.
โ ๐ข๐ป๐ฒ-๐ฆ๐ถ๐๐ฒ-๐๐ถ๐๐-๐๐น๐น: Town halls and mass emails are a start. But never leave it there - how do you know if people get the point?
โ ๐ง๐ฎ๐น๐ธ๐ถ๐ป๐ด ๐ฎ๐ฏ๐ผ๐๐, ๐ป๐ผ๐ ๐๐ถ๐๐ต: Being closed in an ivory tower and not talking to the people impacted --> steering into an iceberg.
So, how can you we do better during change?
โจ ๐ง๐ฟ๐ฎ๐ป๐๐ฝ๐ฎ๐ฟ๐ฒ๐ป๐ฐ๐ & ๐ง๐ถ๐บ๐ฒ๐น๐ถ๐ป๐ฒ๐๐: Be honest, be prompt, and explain the "why" and "when". Trust starts with genuine transparency.
โจ ๐ง๐ฎ๐ถ๐น๐ผ๐ฟ๐ฒ๐ฑ ๐๐ฝ๐ฝ๐ฟ๐ผ๐ฎ๐ฐ๐ต: Meet the people where they are - mix things up with walk-in calls, coffee chats, and individual discussions.
โจ ๐๐ฐ๐๐ถ๐๐ฒ ๐๐ถ๐๐๐ฒ๐ป๐ถ๐ป๐ด: Don't just talk, listen! Encourage feedback, create safe spaces, and truly engage in dialogue. It's a two-way street!
Leading through change needs constant information.
Not a one-time announcement. Not closed doors.
Build trust with transparency, and actively listen.
Build actions based on feedback.
Repeat.
Change is an opportunity for growth for everyone.
What is your hack to succeed with change?
Comments