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  • Writer's pictureTünde Lukacs

Exceptional Service Delivery Through Effective Collaboration

Teamwork makes the difference. A LOT.

(Here's a mini-masterclass on world-class teaming 🤭)


How teams work together is how they deliver results.


A well-aligned team = exceptional service delivery

An innovative team = continuous improvement

A mix of both worlds = delivering exceptional service while continuously improving 💛


That being said...


Let's dive into 5 areas of effective teaming:


Cross border teaming and effective collaboration are a must
Amazing teaming in Wroclaw, Poland

Purpose

↳ Sitting in the same office or 1000 km apart? You connect on purpose - why are you showing up every day? How can all of you contribute to a common goal?


Communication

↳ This is your lifeline when the going gets tough. Listen, explain, repeat. Keep it clear and concise - and meet the people where they are.


Diversity

↳ Embrace differences among team members! Bias out, rich perspectives in. This will lead to better decisions, and ultimately to better results.


Psychological safety

↳ Research shows that teams with psychological safety are 12% more productive and have 40% less incidents. Growth and innovation are the natural consequences of a safe place.


Fun (should be 1.)

↳ Have fun. Every day. Nothing to add.

I just confirmed these facts by a visit to our colleagues in Wroclaw, Poland.

Look...


Making your team work needs investment.

It takes time and effort, especially across borders.

But you can guess...the results are heart-warming 💛

↳ Results are the function of how your team operates.

Thanks for attending my teaming masterclass. 🤭

P.S. How does your team work?


Link to original post including insights from the participants in the comments section.


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